FAQ

Website Security

Absolutely! We use Shopify's bank-grade secure payment system, the same level of security used by major Australian banks. Your financial information is always protected.

Bowlers Lifestyle is a fully registered Australian business based in Victoria. We're active members of the bowling community and have established partnerships with respected clubs like Chirnside Park Country Club.

Payment Security

We accept:

  • All major credit cards
  • PayPal. All transactions are processed securely in Australian dollars.

Order Protection

Every order includes:

  • Immediate order confirmation
  • Tracking number upon shipping
  • Real-time delivery updates
  • Optional signature on delivery
  • Secure packaging

Privacy Protection

Your privacy is paramount:

  • Bank-level data encryption
  • Secure information storage
  • Strict Australian privacy law compliance
  • No third-party information sharing

Delivery Information

We offer:

  • Standard delivery (4-6 business days)*
  • Express delivery (2-4 business days)*
  • *Note: Rural and remote locations may experience longer delivery times
  • Please refer to the full Shipping Policy on our web site.

Signature on delivery is our default security measure, but you can opt out during checkout if preferred.

We deliver Australia-wide (excluding PO Boxes).

Returns & Refunds

We offer:

  • 30-day return window
  • Returns on unused items in original packaging
  • Simple return authorization process
  • Full refund on eligible returns
  • Please refer to the full Returns Policy on our web site

Product Range

Our range includes:

  • Lawn bowls and bowls accessories
  • Bowls clothing and Club uniforms
  • Club supplies: Inc. Clubhouse and Green equipment
  • Lifestyle products

(We offer an extensive and varied range of lifestyle products and services. Search "Lifestyle" on the web Menu to view our full range and select purchase)

Contact & Support

Contact options include:

  • Email support
  • Website contact form
  • Text message
  • Business hours: Monday-Friday, 9am-12pm
  • Refer to the Terms and Conditions Policy on our web site